Lumenly
Stack of handwritten patient charts generated during a hospital EMR downtime event

EMR Downtime Platform for Epic

The downtime platform for Epic hospitals

Generate downtime forms from your live Epic build. Keep them current as Epic changes. Recover paper charts back into Epic when it's over.

No credit card required · No PHI · Free forever

Every hospital faces downtimes.
Most aren't ready.

Healthcare facilities average 2–3 EMR outages per year. Each one creates thousands of paper documents that must be manually re-entered.

Nurse struggling with outdated paper downtime forms that don't match the current EMR build
Form Readiness

Paper forms
don’t match EMR build

Staff improvises on forms that no longer reflect the live build — creating documentation gaps before recovery even begins.

Patient at risk during EMR downtime due to incomplete clinical documentation
Clinical Risk

Paper order sets
not easily available

Clinicians fall back on memory and improvised handwritten orders — increasing variation and risk.

2–3×/yr

Average EMR Outages

Per hospital per year

6–12wks

Manual Recovery Time

Per extended downtime event

$1M+

Per Major Event

Overtime & temp staff

264%

Large Ransomware Breaches

Since 2018 · HHS OCR

Before, during, and after downtime

Most hospitals plan for downtime. Far fewer have a tool for it. Lumenly covers the full lifecycle — preparation, documentation, and recovery.

Free

Readiness Free

Upload your Clarity export and Lumenly generates print-ready downtime forms that match your live Epic flowsheet build — vitals sheets, nursing assessments — automatically.

  • Epic-build-aware form generation
  • Print-ready PDF kit in minutes
  • No PHI, no credit card, no contract
Explore Readiness Free

From $8K/yr

Readiness Pro

Automate the whole pipeline. Lumenly connects to your Clarity instance, detects when Epic changes, and keeps your downtime kit current without manual work.

  • Automated Clarity pipeline
  • Change detection + auto-updates
  • Order set optimization
Explore Readiness Pro

From $25K/yr

Full Platform

Recovery Platform

When the outage happens, upload your paper charts. AI extracts structured data from MARs, vitals, orders, and more. Clinicians validate. Export structured data as HL7 v2.x or CSV, designed to file via standard Epic import interfaces.

  • Paper-to-Epic AI extraction
  • Clinician validation UI
  • HL7 v2.x export + BAA
Explore Recovery
Complete hospital downtime kit — printed forms and paper order sets ready for an EMR outage

With Lumenly, your downtime forms and order sets will always match your EMR build

One platform, two tracks.

Readiness prevents the problem. Recovery resolves it.

Readiness — 4 steps

1

Export CSV from Clarity

Run the standard Clarity Reporting export from your Epic environment — a 5-minute task for your IT team.

2

Generate paper forms

Lumenly parses your flowsheet build and generates a complete downtime kit — vitals sheets, nursing assessments, MARs — matched to your live configuration.

3

Generate optimized order sets

Lumenly generates simplified paper order sets for common conditions — pre-checked defaults, dose/route/frequency — ready for clinical review and approval.

4

Print and distribute

Download your print-ready PDF kit. Your staff always has the right forms for your current Epic build.

Recovery — 4 steps

1

Scan paper charts

Upload scanned documents via the web portal or mobile app. MARs, vitals sheets, nursing assessments, physician orders, and more.

2

AI extracts structured data

Lumenly classify each document and extract structured clinical data — medications, vitals, orders — with per-field confidence scoring.

3

Validate in the dashboard

Clinicians review every extracted field side-by-side with the source document. Nothing enters your EHR without human sign-off.

4

Export for Epic re-import

Generate HL7 v2.x messages and CSV files designed to file via standard Epic import interfaces. MAR, flowsheet, and encounter data.

Source Document

Medication Administration Record

Patient: Doe, Jane

MRN: 00847291

DOB: 04/12/1951

MedicationDose08001200
Metoprolol25mg✓
Lisinopril10mg✓
Furosemide40mg✓✓

Extracted Data

3 fields to review
Patient Name
0%

Jane Doe

MRN
0%

00847291

Metoprolol 25mg0%

0800 — Administered

2 of 3 validated

Lumenly makes recovery easier and more accurate

Specialized vision AI and direct EMR interfaces — so your team recovers faster, stays informed, and can prove it.

Recover faster, with far less effort

Specialist vision models extract your handwritten document type — MARs, vitals, nursing assessments, orders, I&O, critical care, and more. Manual re-entry drops from 40+ FTE hours to a fraction. Fourteen document types supported. Every field grounded to the original scanned page. Clinicians validate before anything enters Epic.

Visibility on key quality measures

VTE prophylaxis, pain assessments, door-to-needle timing, glycemic control — reconstructed automatically from extracted MARs and vitals. Safety-critical alerts (allergies, code status, restraints, isolation) surface by urgency tier. You know what happened during the downtime before Epic is fully back online.

Audit-defensible from day one

Every extracted field links back to the original document, with the clinician who validated it, and the export timestamp. CMS and Joint Commission audits require exactly this chain of custody. The HL7 messages that enter Epic carry the same provenance.

Emergency department staff managing patient care during an EMR downtime event with paper charts

Recover faster and more confidently with Lumenly

Full lifecycle coverage

Downtime, handled end to end

Readiness keeps your downtime kit current before the outage. Recovery gets everything back into Epic when it ends.

Surgeon in operating room

Start free.
Upgrade when you need it.

The next outage isn't a matter of if. Generate your downtime kit now — no PHI, no credit card, no contract.