
Blog
Insights on EMR downtime
Perspectives on ransomware preparedness, clinical documentation, and healthcare IT resilience from our team of clinical informatics experts.

Ambulatory Epic Downtime Planning: The Half Your Inpatient Plan Doesn't Cover
Downtime planning is inpatient-shaped — but clinics face invisible schedules, dark refill queues, and backfill at volume. The ambulatory plan, properly.
Ivan Ip, MD
The First 24 Hours of an Extended Epic Outage
What the first day of an extended Epic outage demands: activation, paper operations, the two-team structure, and the checklist that sets the trajectory.
Ivan Ip, MD
Epic Downtime Forms: Why They Go Stale and Who Should Own Them
Two dates tell you whether your downtime forms are current: when you last regenerated them, and when you last upgraded Epic. In most organizations the second is more recent than the first, and the gap is the exposure.
Ivan Ip, MD
Your Epic Downtime Plan Isn't Ready Until It Can Answer These 12 Questions
A practicing CMIO's field checklist for pressure-testing whether your Epic downtime and recovery plan would actually hold. 12 questions, most fail 3+
Ivan Ip, MD